What We Believe
We are dedicated to improving the lives of our customers, employees, and greater community.
We are committed to outstanding and top-notch customer service. That no customer will ever feel unwanted, cheated or unappreciated. We exist for the customer and they our priority. Customers are not an inconvenience.
We believe in our associates. We will provide our team members with the training and opportunity to improve their lives and the lives of their families.
We believe in our community and are committed to volunteerism and supporting local nonprofits.
Our story began with a Samsung phone with a small crack in the screen. We visited a local cell phone repair shop and experienced the worst in customer service. What was targeted as a three-day repair became a month-long ordeal and a phone that was returned with a cracked cell screen and busted home button.
At the end of our ordeal we thought we could be a better job at customer service. We launched our cell phone repair business in Colonial Heights with you the customer in mind – because, a short while ago, we were one of you.
Book an appointment today
With our convenient online booking system you can make an appointment and show up in our store at the scheduled time. If you have have an iPhone we can get you out in about an hour and Samsung Phones typically take about 2 hours. What repair do you need today?